Electric share bikes from TIER

TIER turns into Dott. Unfortunately, this means you will no longer be able to rent bikes through the NS app in 2024. We expect that in January 2025 you will be able to cycle again as usual. Sorry for the inconvenience!

If the business destination is just too far away for a walk and the metro is too much (unnecessary) hassle, choose the electric bicycle. With the NS Business Card in your pocket, all sustainable means of transport are within reach. This includes the electric, blue-green shared bikes of TIER.

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The convenience of traveling with TIER

• All travel on the monthly NS-Business Card invoice.
• More than 2200 electric shared bicycles spread across Utrecht, Nieuwegein, Maarssen, Eindhoven, Veldhoven, Zeist en Odijk.
• Perfect for the last part of the journey.
• The electric shared bike can be returned to different locations.
• 100% climate neutral.

How does renting a TIER shared bike work?

You book a TIER bike in the NS app. If you choose the app, it is important that you are logged in and that your NS-Business Card is linked to your account. The next steps:

1. Go to the NS app.
2. Choose "Nearby me" at the bottom of your screen.
3. Find an available TIER bike and choose 'Ride with TIER'.
4. Note: activate your ride only if you are standing near the bike.
5. Accept the terms and conditions.

You can use the electric share bike for up to two hours and end the ride at any time in the NS app. Make sure to park your bike in one of the designated parking zones.

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Cost of TIER bike ride

If you are going to travel with a TIER electric share bike, you will pay a starting rate of € 1. Then you will pay an amount per minute. Depending on the city where you use this bike, the price varies between € 0.22 or € 0.23* per minute.

All TIER trips made appear on the monthly NS Business Card invoice afterwards.

*The TIER terms and conditions apply (in Dutch). We will adjust any changes immediately and pass them on to the invoice.

Frequently asked questions

Why is NS Business partnering with TIER?

A business traveler does not travel from station to station but from door to door. NS Business therefore wants to make sure that the NS app helps with a quick and easy trip with all kinds of shared transport. This is how we make the Netherlands ever more accessible, in a sustainable way. TIER is a strongly growing share-bike provider in the Netherlands with sustainable means of transport and therefore fits in well.

Who can I turn to with what question?

Do you have questions about using the NS app, your NS-Business Card or your NS-Business Card invoice? On the service page you will find questions and answers.

For questions about the TIER bike and if you are unclear during your bike ride, read the frequently asked questions on the TIER website.

Can I rent a TIER electric share bike with my NS-Business Card?

Yes, you can. All you need for this is your NS-Business Card and the NS app. You rent the electric shared bike in our app for a certain period of time. All trips made appear afterwards on the monthly VAT invoice of your employer or yourself as a self-employed person. However, it is important to check whether you have access to TIER's electric shared bicycles:

1. Log into Mijn NS Zakelijk for cardholders and click on 'My NS-Business Card'.
2. Check whether the service 'Shared e-bike' is on or off. Good to know: 'on' means you can use the service. You only pay when you actually use the service.
3. If 'Shared e-bike' is off, ask your employer to turn this service on in Mijn NS Zakelijk for Contact person under 'Manage cards and cardholders' or do this yourself as a enterpreneur.

Do you use NS Go?

Then you can add the service yourself in the system.

As an employer, how can I make TIER available to my employees?

You can arrange this in Mijn NS Zakelijk:

1. Log into Mijn NS Zakelijk for Contact person.
2. Go to 'Manage cards and cardholders'.
3. Select 'Show search results'.
4. For each card number, turn on the 'Shared e-bike' service.
5. Done!
6. Is it not possible to make changes? Then the service 'Shared e-bike' still needs to be enabled on the agreement. To do this, send an e-mail to your account manager at NS Zakelijk or to Sales Support at supportzakelijk@ns.nl. They will be happy to help you.

Do you use NS Go?

Please contact your NS Go contact.

As a self-employed person, can I use a TIER electric share bike right away?

Yes, you can. Good to know: do you have more than five NS-Business Cards in use as a entrepreneur? Then turn on the 'Shared e-bike' service in Mijn NS Zakelijk for Contact person. You can do this under 'Manage cards and cardholders' and then 'Show search results'.

How do I rent a TIER electric share bike with my NS-Business Card?

If you want to book a TIER bike, you do so through the NS app. As a cardholder, do you already have your NS-Business Card linked to the NS app? Then follow the steps below.

1. Go to the NS app.
2. Choose 'Nearby me' at the bottom of your screen.
3. Tap an available TIER bike and go for 'Ride with TIER'.
4. Activate your ride when you are near the bike.
5. Accept the terms and conditions.

You can end the ride at any time in the NS app. Just make sure you park your bike in one of the designated parking zones.

Haven't linked your NS-Business Card to the NS app yet? Read how to do that here.

How do I pay for a TIER ride?

You can do that with your NS-Business Card linked to your account in the app. The trips made with TIER appear monthly in arrears on your NS-Business Card invoice.

How are TIER trips displayed on the invoice?

The trips made with a TIER electric share bike will show up on your NS-Business Card invoice each month. You will find them under the heading 'Deur-tot-deurdiensten' and then 'Elektrische deelfiets'.

In the invoice specification we give a further description such as date of travel, location of pick-up and duration of travel.

You will find all trips made within 24 hours of the trip in Mijn NS Zakelijk or - if your organization uses this - in your overview in NS Go.

How do I link my NS-Business Card to my account in the NS app?

This is how you do it:

1. In the NS app, go to 'My NS' via 'More'.
2. Choose 'Log in'.
3. Click on 'Business' and enter your e-mail address and password.
4. Link your NS-Business Card.
5. Do you have multiple cards linked to your account in the NS app? Then select your NS-Business Card as a favorite.