Money debited by NLOV
Do you see a debit on your bank account that starts with NLOV followed by 14 numbers and letters? Then you have (accidentally) traveled with your debit card.
Debit from NLOV on your bank account?
Has money been debited from your bank account with reference NLOV and then 14 numbers and letters? Then money has been debited from your account by OVpay, because you accidentally checked in and out with your debit card during your journey with public transport.
In many situations you can ask for a refund. Tell us what your situation is and we will explain if and how you can get a refund.