Making changes

Your means of travelling may change from time to time, for example due to a house move, new job or because you're commencing your studies. You can change your season ticket every month by logging in to Mijn NS. You can also see right away which season ticket you currently have.

If you have a balance-based annual season ticket, then it will be extended automatically at the end of your contract year.

Want to cancel your season ticket? We're sorry to hear that, but we'd like to help you. You can also pause your season ticket temporarily by switching to NS Flex Basis.

Want to renew, change or cancel your Keuzedagen? Read on to find out how.

With your own Mijn NS account, you can manage your own personal information and gain access to your travel history, in both the business and consumer environments, but also for door-to-door services.

Feel like travelling in style today? Upgrade to 1st class. If you have an NS Flex season ticket, you can change classes every day. Your class change will also be valid for other carriers. Kids Vrij shares the same class as the parent or guardian.

With some season tickets it is possible to order extra season tickets for family members. These are also referred to as optional additional season tickets. An optional additional season ticket allows family members to benefit from extra discounts. You can order these with your season ticket, or later via Mijn NS.