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Travelling with a visual impairment.

If you will be travelling with a visual impairment, NS would be happy to help make your journey as pleasant as possible. If you need help boarding or exiting the train, you can book NS Travel Assistance and a trained assistant will help you at the station. All stations in the Netherlands are also furnished with guide lines. This page features all you need to know about travelling with a visual impairment, divided into three topics: preparing at home, at the station and on the train. You can also find links to information about the season tickets, the new NS Perronwijzer app and guide lines at the station.

Make a selection

Vrouw checkt NS Reisplanner op mobiele telefoon

Preparing your journey at home

All you need to know about preparing you journey at home when you have a visual impairment.

At the station

Which facilities are available at the station for people with a visual impairment?

vrouw met visuele beperking stapt in trein met hulphond

On the train

Which facilities are available at the station when travelling with a visual impairment?

Reiziger met een visuele beperking met hulphond zit op een bankje op het perron

Season tickets for travellers with a visual impairment.

Season tickets for travellers with a visual impairment.

NS Perronwijzer app

Latest information from the platform signs, straight to your smartphone