Blocking an NS-Business Card and requesting a new one

I am an employee 

Ask your organisation who is responsible for arranging a replacement card: you, or your employer's NS Zakelijk contact person.

If you can request a new OV-chipkaart yourself, then here's how to do so:

• Log in to Mijn NS Zakelijk with your work email address.
• Go to 'Mijn NS-Business Card'.
• Request a new (duplicate) card. We will then immediately block your old card.

You will receive your new card at your home address within 10 days. 

If you are not allowed to request a new card yourself, then your employer's NS Zakelijk contact person can do that on your behalf.

I am a self-employed professional 

If you are a self-employed professional, log into Mijn NS Zakelijk as a contact person, by means of your user name. Then request a replacement (duplicate) card. We will then immediately block your old card.

Continuing to travel 

You will probably want to keep travelling while waiting for your new NS-Business Card to arrive. Fortunately, you can request a refund for travel costs that would have been covered by your season ticket.

You can request a refund up to 90 days after the date of travel, with a maximum of three refund requests per calendar year.