What most people want to know
- Frequently asked questions about Co-travel discount
- Checking in and out with your debit card
- Logging into NS app(s) using Mijn NS
- Refunds when you forget your OV-chipkaart
- Refunds for delays
- Making changes to season tickets
- Money debited by NLOV
- Forgetting to check in or out and requesting refunds
- Questionnaire: am I entitled to a refund?